Control System Sync Status

Sync Status

• Issues disabled
  • The controllers reporting of issues to the cloud has been disabled
    • Upgrade the controller to re-enable issues sync.
    • See following for more information: Support control system versions FAQ
• Analytics disabled
  • The controllers reporting of analytics to the cloud has been disabled
    • Upgrade the controller to re-enable analytics sync.
    • See following for more information: Support control system versions FAQ
• Emergency test sync disabled
  • The controllers reporting of emergency testing to the cloud has been disabled
    • Upgrade the controller to re-enable emergency test sync.
    • See following for more information: Support control system versions FAQ
• Device firmware upgrade disabled
  • The devices connected to the control systme cannot be upgraded
    • Upgrade the controller to re-enable device firmware upgrades.
    • See following for more information: Support control system versions FAQ
• Offline
  • The control system is an offline controller that is managed by zencontrol onsite. See following for more information: zencontrol onsite FAQ
• Disabled - upgrade controller
  • The controller is not working as expected
    • Upgrade the controller to re-enable settings sync
    • See following for more information: Support control system versions FAQ
• Settings sync disabled
  • Syncing may have been disabled because there is a commissioning lock on the controller
    • Close the commissioning application to re-enable settings sync
• Wireless network key rotation required
  • For more information see this article.