All users who access the zencontrol cloud or zencontrol apps require an individual user account. This account must not be shared with others, and it is the user’s responsibility to keep their credentials secure and confidential.
A user account allows zencontrol to:
Verify the identity of each user and securely authenticate access.
Apply the permissions granted by the building or site owner, ensuring users only have access to the sites and functions they are authorised to use.
Maintain an audit trail of user actions to support fault-finding, compliance, and security reviews.
Protect site data and configuration by linking changes to a known, authenticated user.
Manage licences, features, and access to specific applications or control systems.
Without an active, authorised user account, access to zencontrol software, apps, and connected sites cannot be granted.
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