How to set up alerts in the cloud

Alerts is a cloud feature that allows you to configure a pre-condition which causes an alert to trigger and, in the future, will notify you when it is triggered if desired.

Alerts can be accessed from the dashboard or from the sidebar.

At the top of the alerts page are tabs where you can navigate between the pages.

Alerts overview is a page that will show you all of your created alerts and the last time they were triggered. If the alert is currently triggered, as indicated by a red exclamation mark under the state column, you can resolve the alert by right-clicking the row and clicking Resolve alert.

Configuration is where you create and configure the alerts. When creating a new alert, you will see the status column turn into a red pencil and notepad icon. This means the alert is in the process of being created and will not fully create until all of the required fields are filled in. When it turns to a green tick then it means the alert has been created.

Status: The status of the alert row - whether it has been created or requires more information to create

Tenancy: The tenancy the alert has been created for

Label: A label given to the alert to signify what it is for

Data type: The type of alert you are creating. Different metrics have different types which also affects the area column

Area: The target for the alert which will change based on the data type. This can be a single device, a control system, a site etc.

Data function: How the values are processed from the control system. This column is dependent on the area column and affects the possible values for the interval column

• None: The values are just provided straight from the control system
• Max: The maximum value over the interval
• Sum: The sum of the values over the interval

Interval: The timeframe that the values are processed for

Filter: Any filters to apply to the values when processing. The possible values for these depend on the data type

Condition: A condition for the alert that determines whether or not the alert should be triggered when the other conditions have been met. It can mean different things depending on the data type of the alert. For example, for an absolute input data type, this will be the value that the absolute input has to be set to in order for it to trigger the alert. For an issues data type this is the number of the selected issues that must be present at the time for the alert to trigger.

Log is where you can view a historical log of alerts and when they were trigger and/or resolved and who resolved them.