There are two ways to change your account type, both require removing the old account and creating a new one with the correct type. Users who wish to transfer permissions on resources (controllers, sites etc.) should do so first.
- Transfer permissions to new account with a different type.
- Remove my account and create a new one with a different type.
Transfer permissions to new account with a different type.
- Create a new account with the correct account type, eg. integrator, using another email address.
- Grant access to the new account from the old account.
- Remove the old account following the steps for removing an account from Remove my account and create a new one with a different type.
- If you wish to preserve the email address from the old account you can now do so by changing the email address.
- Fill in the details for the new email address.
- Confirm the email change from the old email address.
- Complete the email change.
- Note: The new email needs to be verified before you can log in using it.
- Fill in the details for the new email address.
Remove my account and create a new one with a different type.
- Remove account
- Start account removal from account details
- Confirm account removal by clicking the link in your inbox
- Proceed with the removal (ensuring to erase all user data)
- Start account removal from account details
- Create a new account using the same email with the correct account type.
Comments
0 comments
Please sign in to leave a comment.