How do I change my account type?

There are two ways to change your account type, both require removing the old account and creating a new one with the correct type. Users who wish to transfer permissions on resources (controllers, sites etc.) should do so first.

• Transfer permissions to new account with a different type.
• Remove my account and create a new one with a different type.

Transfer permissions to new account with a different type.

1. Create a new account with the correct account type, eg. integrator, using another email address.
2. Grant access to the new account from the old account.
3. Remove the old account following the steps for removing an account from Remove my account and create a new one with a different type.
4. If you wish to preserve the email address from the old account you can now do so by changing the email address.
   
   • Fill in the details for the new email address.
     
   • Confirm the email change from the old email address.
     
   • Complete the email change.
     
   • Note: The new email needs to be verified before you can log in using it.

Remove my account and create a new one with a different type.

1. Remove account
   • Start account removal from account details
     
   • Confirm account removal by clicking the link in your inbox
     
   • Proceed with the removal (ensuring to erase all user data)
     
2. Create a new account using the same email with the correct account type.